details: decor vase
Once the payment is clear, our warehouse will pack the items for you. The normal handling time is 2-3 business days. If you need an item urgently, please do contact us via eBay message to arrange urgent delivery. We will use ASUPOST or other courier company to deliver our items. Small to medium items can be delivered to a PO box while bulk items can only deliver to a street address.
We do combine postage for multiple purchases. If you would like to purchase a few items, please do not check out until we send you an invoice with deducted postage. And then you can pay for the invoice we send you.
If an item is arrived broken or missing during transit, please contact us within 24 hours so that we can claim from AUSPOST or other logistics company. If item is claimed after 24 hours, we are not responsible for the damage. In order to get refund, we also require customers to complete a PM26 form at local post office and send us an email with scanned PM26 form if item is broken or missing.