Singularity Design is an online store with artist designs work piece. We collect artists' designs and make them into glassware, jewellery and other crafts. We have our web address on ZOYOE online service and our address is singularitydesign.zoyoe.com. If you need any help please contact us via eBay message. Items can be picked up at our warehouse/showroom (2/26 Stanley St Peakhurst NSW 2210) by appointment.
We do combine postage for multiple purchases. If you would like to purchase a few items, please do not check out until we send you an invoice with deducted postage. And then you can pay for the invoice we send you.
Out of stock issue
Since we have a warehouse, some of the items' quantity may not match the actual stock and we may run out of some stock sometimes. In this case, we will cancel the order and issue a refund, plus we provide 10% off for your next order. If you need to confirm the quantity before you purchase, please contact via eBay message before your commit to buy. Thanks.
Refund and replacement policy
If an item is arrived broken or missing during transit, please contact us within 24 hours so that we can claim from AUSPOST or other logistics company. If item is claimed after 24 hours, we are not responsible for the damage. In order to get refund, we also require customers to complete a PM26 form at local post office and send us an email with scanned PM26 form if item is broken or missing.